FOTOUHI, Negin; LATIFI BENMARAN, Masoumeh. The Effect of Artificial Intelligence Components on Improving Customer Experience: The Mediating Role of Social Media Marketing and the Moderating Role of Response Strategy. Future of Work and Digital Management Journal, [S. l.], p. 1–23, 2026. Disponível em: https://journalfwdmj.com/index.php/fwdmj/article/view/330.. Acesso em: 24 aug. 2026.