The Role of Quality and Safety Management in the Transformations of the Fourth Industrial Revolution: A Structural Equation Modeling Approach
Keywords:
Industry 4.0, quality management, safety management, structural equation modeling, digital transformation, artificial intelligence, smart monitoring systemsAbstract
This study aims to examine the impact of quality management and safety management practices on industrial transformation within the context of the Fourth Industrial Revolution (Industry 4.0). A quantitative survey design was applied among managers of Daqiq Farayand Khavarmiane Company, representing industrial organizations transitioning to Industry 4.0. A standard questionnaire was used to measure key variables related to quality and safety management. Its content validity was verified by expert evaluation using CVR and CVI indices, and reliability was confirmed with Cronbach’s alpha values above 0.80. Data were collected through simple random sampling, resulting in 380 valid responses. The normality of data was checked via the Kolmogorov–Smirnov test, and due to non-normal distribution, Partial Least Squares Structural Equation Modeling (PLS-SEM) was employed for hypothesis testing and path analysis using SmartPLS software. Model evaluation indicated strong convergent validity with factor loadings above 0.60 and significant path coefficients between quality management, safety management, and industrial transformation. All hypothesized relationships were confirmed as positive and statistically significant at the 95% confidence level, with t-values exceeding 1.96. The results demonstrated that enhanced quality and proactive safety systems strongly influence successful industrial process transformation and adaptation to Industry 4.0 technologies. The findings highlight the pivotal role of integrated quality and safety management in supporting industrial digital transformation during the Fourth Industrial Revolution. By leveraging advanced technologies such as artificial intelligence, IoT, and smart monitoring systems, organizations can achieve continuous improvement, strengthen risk management, and accelerate innovation. Developing digital competencies and fostering a strong culture of safety and quality are essential for competitive sustainability in rapidly evolving technological environments.
Downloads
References
[1] G. Santos, M. F. Rebelo, and R. Silva, "Exploring the landscape of Quality 4.0: A comprehensive review of its definitions, technologies, and applications," Total Quality Management & Business Excellence, vol. 35, no. 2, pp. 123-145, 2024, doi: 10.1080/21693277.2024.2373739.
[2] Rowse. "How Industry 4.0 is changing quality assurance." (accessed.
[3] D. Koh and A. Tan, "Applications and impact of Industry 4.0: Technological innovations in occupational safety and health," Safety and Health at Work, vol. 15, no. 1, pp. 1-10, 2024, doi: 10.1016/j.shaw.2024.01.001.
[4] M. Zorzenon, M. Taisch, and F. Tonelli, "Exploring Industry 4.0 technologies to improve manufacturing enterprise safety management," Safety Science, vol. 163, p. 105098, 2023, doi: 10.1016/j.ssci.2023.105098.
[5] A. Saihi, M. Awad, and M. Ben-Daya, "Quality 4.0: Leveraging Industry 4.0 technologies to improve quality management practices - A systematic review," International Journal of Quality & Reliability Management, vol. 40, no. 2, pp. 628-650, 2023, doi: 10.1108/IJQRM-09-2021-0305.
[6] C. Martínez-Costa and A. R. Martínez-Lorente, "Quality 4.0: The EFQM 2020 model and Industry 4.0 relationships," Sustainability, vol. 13, no. 6, p. 3107, 2021, doi: 10.3390/su13063107.
[7] T. L. Gianatti, "How AI-driven algorithms improve an individual's ergonomic safety," Safety Science, vol. 129, p. 104837, 2020, doi: 10.1016/j.ssci.2020.104837.
[8] A. Chiarini, "Industry 4.0, quality management and TQM world: A systematic literature review and a proposed agenda for further research," The TQM Journal, vol. 32, no. 4, pp. 603-616, 2020, doi: 10.1108/TQM-04-2020-0082.
[9] A. Badri, B. Boudreau-Trudel, and A. S. Souissi, "Occupational health and safety in the industry 4.0 era: A cause for major concern?," Safety Science, vol. 109, pp. 403-411, 2018, doi: 10.1016/j.ssci.2018.06.012.
[10] M. Darbanhosseiniamirkhiz and A. Shamsuzzoha, "The role of Industry 4.0 enabling technologies for safety management: A systematic literature review," Procedia Computer Science, vol. 180, pp. 1241-1248, 2021, doi: 10.1016/j.procs.2021.01.345.
[11] A. Polak-Sopinska and Z. Wisniewski, "Integrating Industry 4.0 technologies for enhanced safety management in manufacturing," in Advances in Manufacturing Engineering: Springer, 2020, pp. 25-35.
[12] P. V. Moore, "OSH and the future of work: Benefits and risks of artificial intelligence tools in workplaces," ed: European Agency for Safety and Health at Work, 2019.
[13] J. Howard, "Artificial intelligence: Implications for the future of work," American Journal of Industrial Medicine, vol. 62, no. 11, pp. 917-926, 2019, doi: 10.1002/ajim.23037.
[14] M. R. Frank, D. Autor, J. E. Bessen, E. Brynjolfsson, and M. Cebrian, "Toward understanding the impact of artificial intelligence on labor," Proceedings of the National Academy of Sciences, vol. 116, no. 14, pp. 6531-6539, 2019, doi: 10.1073/pnas.1900949116.
[15] R. Dabbagh, M. Farzan, and B. Mohseni, "Identifying the Challenges of Industry 4.0 Technologies for Sustainable Operations in SMEs," Research in Production and Operations Management, vol. 16, no. 1, pp. 1-24, 2025, doi: 10.22108/pom.2025.141520.1561.
[16] M. S. Shakur, M. Lubaba, B. Debnath, A. M. Bari, and M. A. Rahman, "Exploring the Challenges of Industry 4.0 Adoption in the FMCG Sector: Implications for Resilient Supply Chain in Emerging Economy," Logistics, vol. 8, no. 1, p. 27, 2024, doi: 10.3390/logistics8010027.
[17] T. S. Gaur, V. Yadav, S. Prakash, and A. Panwar, "Integration of industry 4.0 and circular economy for sustainable E-waste management," Management of Environmental Quality: An International Journal, vol. 36, no. 5, pp. 1304-1325, 2025, doi: 10.1108/MEQ-07-2024-0277.
[18] S. Sahoo and S. K. Jakhar, "Industry 4.0 deployment for circular economy performance-Understanding the role of green procurement and remanufacturing activities," Business Strategy and the Environment, vol. 33, no. 2, pp. 1144-1160, 2024, doi: 10.1002/bse.3542.
[19] C. K. Yap and K. A. Al-Mutairi, "A conceptual model relationship between Industry 4.0-Food-agriculture nexus and agroecosystem: A literature review and knowledge gaps," Foods, vol. 13, no. 1, p. 150, 2024, doi: 10.3390/foods13010150.
[20] H. Alizadeh and M. Jalali Filshour, "Proposing a Mixed Model of a Digital Marketing in the Financial Services Sector with an Emphasis on Artificial Intelligence Tools," in 30th National and 11th International Conference on Insurance and Development, 2023.
[21] H. Alizadeh, A. R. Tayebi Niaraki, Y. Hassan, and S. Rumiani, "Evaluating the effect of brand identity on performance through the mediating role of customer relationship management," Scientific Journal of New Research Approaches in Management and Accounting, vol. 3, no. 9, pp. 209-217, 2018.
Downloads
Published
Submitted
Revised
Accepted
Issue
Section
License
Copyright (c) 2025 Ali Eslamifar, Hassan Mehrmanesh, Azadeh Mehrani (Author)

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.