Designing a Good Governance and Quality Management Systems Model in Iran’s Oil and Gas Industries (Using a Mixed-Methods Approach)
Keywords:
Good Governance, Quality Management, Fajr Jam Refinery, Mixed-MethodsAbstract
The oil and gas industries, as one of the most important economic and strategic resources of the country, play a key role in growth, development, and national security. Considering the breadth of activities, the complexity of processes, and the environmental and social sensitivities, the necessity of having efficient and transparent management frameworks is increasingly evident. Therefore, the purpose of this study was to design a model of good governance and quality management systems in Iran’s oil and gas industries using a mixed-methods approach. This research is applied in purpose and exploratory in nature, analyzed with a mixed (qualitative–quantitative) approach. In the first stage, in order to identify the components of the model, a qualitative method and in-depth interviews were used. In the qualitative section, 14 academic experts were selected purposefully. For analyzing the qualitative data, the grounded theory method was applied using MAXQDA software. Subsequently, in order to test the fit of the model designed in the qualitative section, a quantitative method with a structural equation modeling (SEM) approach was employed. The participants in this phase included 384 managers, experts, and employees, selected through simple random sampling. The data collection tool in the quantitative phase was a questionnaire based on the findings of the qualitative section, whose validity and reliability were confirmed. Quantitative data analysis was conducted using LISREL software. The qualitative results indicated that 6 main categories, 34 subcategories, and 64 open codes were identified. In the quantitative section, it was also found that there is a significant relationship between good governance, quality management systems, and the related factors, and that the designed model demonstrates acceptable fitness. The results of this study can assist managers and policymakers in this field in promoting productivity, transparency, and accountability, while providing a model for sustainable development and greater efficiency in the country’s oil and gas industries.
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Copyright (c) 2024 Javad Mirhaj , Mohsen Malekafzali Ardekani, Mahmod Sofiabadi (Author)
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