Identifying the Structural Dimensions of Digital Governance in Large Organizations
Keywords:
Digital governance, organizational architecture, regulatory alignment, technological integration, large organizationsAbstract
This study aimed to explore and identify the core structural dimensions that shape digital governance in large organizations operating within complex institutional and regulatory environments. A qualitative research design was employed using semi-structured, in-depth interviews with 17 professionals from large organizations based in Tehran, all of whom were directly involved in digital transformation or governance roles. Participants were selected through purposive sampling, and data collection continued until theoretical saturation was achieved. Interviews were transcribed verbatim and analyzed thematically using NVivo software. The analysis involved open coding, axial coding, and category formation through constant comparison, with a focus on capturing structural factors affecting digital governance practices. Three primary themes emerged from the analysis: (1) Organizational Architecture, including subthemes such as centralization, leadership structures, formal digital units, and interdepartmental coordination; (2) Regulatory Alignment, encompassing compliance with national digital policies, internal digital policy frameworks, and risk governance mechanisms; and (3) Technological Integration Capacity, reflecting IT infrastructure readiness, interoperability challenges, and digital tool adoption. The findings indicate that effective digital governance depends on the interdependence of these dimensions, with formalized leadership roles, regulatory synchronization, and scalable digital systems acting as critical enablers. The study highlights that successful digital governance in large organizations requires the deliberate structuring of internal systems that align organizational roles, policies, and technologies. Governance is most effective when digital leadership is institutionalized, compliance frameworks are embedded, and technological platforms are interoperable and adaptable. These insights offer a practical roadmap for organizations seeking to build resilient and responsive governance systems in the digital age.
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